Shipping policy

Shipping Policy

Last updated: [2026-05-31]

Thank you for shopping with Driftline Outdoors. We do our best to process and ship orders as quickly as possible. Please read our shipping policy before placing an order.

Order Processing

Orders are usually processed within 1–3 business days after payment is confirmed.

Processing times may be longer during weekends, holidays, high-order periods, supplier delays, or product availability issues.

You will receive a confirmation email after placing your order. If tracking is available, you will receive a tracking number once your order has shipped.

Shipping Times

Estimated delivery times may vary depending on the product, supplier, courier, and customer location.

Estimated shipping times:

Canada: estimated shipping time, 7–15 business days]
United States: estimated shipping time, 7–20 business days]
International: estimated shipping time,10–25 business days]

These are estimates only and are not guaranteed. Delivery delays can happen due to weather, courier delays, customs, holidays, supplier delays, or other issues outside our control.

Shipping Costs

Shipping costs are calculated and displayed at checkout before you complete your order.

Shipping prices may vary depending on the product, order size, delivery location, and shipping method.

If free shipping is offered, it will be clearly shown at checkout or on the product page.

Multiple Shipments

Some orders may arrive in separate packages if products are shipped from different suppliers or fulfillment locations.

If your order arrives in multiple shipments, you may receive more than one tracking number.

Incorrect Shipping Address

Customers are responsible for entering the correct shipping address at checkout.

Driftline Outdoors is not responsible for lost, delayed, or returned packages caused by incorrect or incomplete address information.

If you notice an address mistake after placing your order, contact us as soon as possible at [Insert business email]. We will do our best to update the address before the order ships, but we cannot guarantee changes once the order has been processed.

Lost, Delayed, or Stolen Packages

Once an order has been shipped, delivery is handled by the courier or shipping provider.

If your package is delayed, please check your tracking number first. If you still need help, contact us at [Driftlineoutdoorsco@gmail.com].

Driftline Outdoors is not responsible for stolen packages after the courier marks the order as delivered. Please make sure your delivery address is safe and secure.

Damaged or Incorrect Orders

If your item arrives damaged or you receive the wrong item, please contact us within 7 days of delivery at [Driftlineoutdoorsco@gmail.com].

Please include:

Your order number
A clear photo of the item
A photo of the packaging, if damaged
A short description of the issue

We will review the issue and help with a replacement, refund, exchange, or store credit depending on the situation.

Customs, Duties, and Import Fees

For international orders, customers may be responsible for customs fees, duties, taxes, brokerage fees, or other import charges required by their country.

These fees are not controlled by Driftline Outdoors and may be charged by customs, couriers, or other third parties.