Privacy Policy

Last updated: May 31, 2026

Driftline Outdoors operates this store and website, including all related information, content, features, tools, products, and services. Driftline Outdoors is powered by Shopify, which helps us provide our online store and services to customers.

This Privacy Policy explains how Driftline Outdoors collects, uses, stores, and shares personal information when you visit our website, place an order, contact us, or use our services.

By using our website or purchasing from Driftline Outdoors, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

When you visit our website, place an order, create an account, contact us, or interact with our store, we may collect certain personal information.

This may include:

• Name

• Email address

• Phone number

• Billing address

• Shipping address

• Payment and transaction details

• Order history

• Account login information, if you create an account

• Messages or support requests you send to us

• Device information, such as browser type, IP address, and website activity

• Shopping activity, such as products viewed, added to cart, purchased, returned, or exchanged

We only collect information needed to operate our store, process orders, provide customer support, improve our website, and communicate with customers.

How We Collect Information

We may collect personal information in the following ways:

• Directly from you when you place an order, create an account, contact us, or provide information on our website

• Automatically when you visit or interact with our website

• Through cookies, tracking tools, and similar technologies

• From Shopify, payment processors, shipping providers, suppliers, apps, and other service providers used to operate our store

How We Use Your Personal Information

We may use your personal information to:

• Process and fulfill orders

• Accept payments

• Arrange shipping and delivery

• Provide order updates and customer support

• Handle returns, refunds, exchanges, or cancellations

• Improve our website, products, and customer experience

• Recommend products or show relevant content

• Send marketing emails or promotions, if you have signed up or agreed to receive them

• Prevent fraud, protect our store, and keep transactions secure

• Comply with legal requirements

• Enforce our store policies and Terms of Service

Marketing and Promotional Emails

If you sign up for our email list or agree to receive marketing messages, Driftline Outdoors may send you promotional emails about products, offers, updates, and store news.

You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email.

Even if you unsubscribe from marketing emails, we may still send important non-promotional emails related to your orders, account, shipping updates, returns, refunds, or customer support.

How We Share Personal Information

We may share personal information with trusted third parties when needed to operate our store and provide services to customers.

This may include:

• Shopify

• Payment processors

• Shipping carriers

• Fulfillment partners

• Suppliers

• Customer support tools

• Marketing and advertising partners

• Website analytics providers

• Apps and service providers used to run our store

We may also share information if required by law, legal process, fraud prevention, business transfers, or to protect the rights, safety, and security of Driftline Outdoors, our customers, or others.

Shopify

Our store is hosted by Shopify. Shopify provides the online platform that allows us to sell products and services to you.

When you use our website, Shopify may collect and process personal information to help operate, protect, improve, and provide the store services.

Information you provide through our website may be shared with Shopify and other service providers who help us run our business, process payments, fulfill orders, and improve the customer experience.

You can learn more about Shopify’s privacy practices by visiting Shopify’s privacy information at:

https://privacy.shopify.com/en

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your shopping experience, remember your preferences, analyze website traffic, support checkout, and help with marketing or advertising.

Cookies may collect information such as browser type, device information, pages visited, products viewed, and how you interact with our website.

You may be able to manage or disable cookies through your browser settings. However, some website features may not work properly if cookies are disabled.

Third-Party Websites and Links

Our website may include links to third-party websites, apps, social media platforms, or services.

Driftline Outdoors is not responsible for the privacy practices, security, content, or policies of third-party websites. If you visit a third-party website, you should review their privacy policy and terms before providing personal information.

Children’s Privacy

Our website and services are not intended for children.

We do not knowingly collect personal information from children under the age of majority in their location. If a parent or guardian believes that a child has provided personal information to us, they may contact us and request that the information be deleted.

Security

We take reasonable steps to protect personal information and provide a secure shopping experience.

However, no website, online store, payment system, or internet transmission is completely secure. We cannot guarantee perfect security.

Customers are responsible for keeping their account login details safe and should not share passwords or account information with others.

How Long We Keep Personal Information

We keep personal information only as long as needed for business, legal, tax, security, customer support, order history, dispute resolution, and policy enforcement purposes.

The length of time we keep information may depend on the type of information, the reason it was collected, and legal or business requirements.

Your Rights and Choices

Depending on where you live, you may have rights related to your personal information.

These rights may include:

• The right to request access to personal information we have about you

• The right to request correction of inaccurate information

• The right to request deletion of certain personal information

• The right to request a copy of your personal information

• The right to opt out of certain marketing communications

These rights may not apply in every situation and may depend on local laws.

To make a privacy request, please contact us using the email listed below.

International Transfers

Because we use Shopify and other third-party services, personal information may be stored, processed, or transferred outside of your province, state, or country.

By using our website and services, you understand that your information may be processed in locations outside of where you live.

Complaints

If you have a concern or complaint about how we handle your personal information, please contact us first so we can try to resolve the issue.

Depending on where you live, you may also have the right to contact your local privacy or data protection authority.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our store, services, legal requirements, or business practices.

When changes are made, we will update the “Last updated” date at the top of this page.

Your continued use of our website after changes are posted means you accept the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, our privacy practices, or would like to make a privacy request, please contact us at:

Email: Driftlineoutdoorsco@gmail.com
Store Name: Driftline Outdoors
Location: British Columbia, Canada